FAQ
The questions we hear most often.
Straight answers about security, compliance, and how we work.
If your question is not here, a risk call is the fastest way to get a real answer. No pressure, no deck, no jargon.
Questions we hear
Common questions
What is Operational Security Intelligence?
Operational Security Intelligence is how Simple Plan IT describes its work: seeing what is exposed about your business, verifying whether it is a real threat, and responding before it does damage. It is the difference between owning security tools and actually knowing what is happening in your environment and acting on it. The promise is simple: See. Verify. Respond.
What services does Simple Plan IT offer?
Simple Plan IT offers the Exposure Snapshot (a free look at your dark web and breach exposure), the Shadow Network Assessment (inside-out offensive security testing), Managed Overwatch Security (24/7/365 US-based monitoring and response), Simple Security (turnkey protection for small business), and Managed GRC (full-service compliance for SOC 2, CMMC Level 2, GLBA, and HIPAA).
How do I get started?
The fastest starting point is the free Exposure Snapshot. You enter your domain and see what a criminal can already find about your company: breached credentials, discoverable systems, and leadership exposure. From there, a 30-minute risk call is usually enough to give you a clear picture and a specific recommendation. There is no obligation and no pressure to buy on the call.
How is the Shadow Network Assessment different from a penetration test?
The Shadow Network Assessment is an inside-out assessment. We ship a small device to your location, you plug it into your network, and our engineers gain the same inside access a criminal would have after bypassing your perimeter. We use real criminal techniques, and every finding comes with documented evidence of what we accessed and how. It is built to show what happens after someone is already inside, not just whether your perimeter holds.
We already have security tools. Why would we need monitoring?
Every company that has been breached had security tools. Tools alert, but they do not investigate, and they do not act on their own. The average breach goes undetected for around 197 days because a valid login does not look like an attack; it looks like work. Managed Overwatch Security puts US-based engineers on your environment around the clock, so the activity that does not belong gets investigated in minutes, not months.
Which compliance frameworks do you handle?
Managed GRC covers SOC 2, CMMC Level 2, GLBA, and HIPAA. We write the policies, gather the evidence, and support you through the audit. We prepare you to be assessment-ready; we do not conduct the assessment itself or guarantee an outcome, and we refer legal determinations to your counsel.
Do you work with small businesses?
Yes. Simple Security is built for small businesses without an IT team or a security budget. It is enterprise-level protection, fully managed by our US-based team, sized for where you are. It is not a downgrade; as you grow, you can move to the full Managed Overwatch program and your team, baseline, and history carry forward.
Where is Simple Plan IT located, and who is on the team?
Simple Plan IT is based in Columbus, Ohio and serves clients across the United States. The team is US-based and on watch 24/7/365. The firm was founded by A-Jay Orr, an Army veteran and author of The Art of War in Business Technology.
The best answer usually comes from seeing your own exposure.
Run the free Exposure Snapshot, or book a risk call and ask us anything. We'll give you a straight read on where your real risk lives.